WHAT INFORMATION DO WE COLLECT? AND WHEN?
When Subscribing to our Newsletter through a Subscription form we collect:
- Your Email Address
- Your Country
- Your IP
We collect this personal information in order to send emails providing information on future free downloads, news, tutorials and to market our Products. We collect IP & Country origin as proof of consent when you subscribe to our emails (as per GDPR Laws). We keep this information indefinitely or until you opt-out by unsubscribing from our newsletter.
When filling out a Contact form we collect:
- Your Email address
- Your Name
We collect this personal information in order to personalise your experience and respond to your inquiry. We do not store this information on our systems we only use this as a mean for users to email/contact us.
When writing blog comments we collect:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies are text files that are stored in a computer system via an Internet browser.
In order for this site to run at its full potential we use third party cookies for services they provide. We have good faith that any external third party acting on our behalf will process and protect data they collect through this site within GDPR compliance.
- Keep track of our advertisements on other sites/apps such as Facebook and Instagram
- Manage and host our online store through Fast Spring
- Compile analytical data (using Google Analytics)
- Save users shopping cart preferences for future visits
- Monitor our newsletter subscription displays
- Make site pages load faster
We use Google Analytics to compile aggregate data about site traffic and site interaction such as clicks, page views, load times, the city and country users in, web browser type, date of purchase, purchase amount, time spent on site, time spent on individual pages and pages users visited before or after navigating to our website.
These analytics don’t store personal information such as name, email or IP address just site interaction and general location.
How long does Google Analytics store data for? 14 Months and then the information is automatically deleted.
We use third party cookies such as ‘Facebook’s Pixel’ to allow us to measure interactions on our site. We do this market our products to potential customers through site interaction. This works in two ways
For example if you click a link from an ad to our site on Facebook (or Facebook affiliates like Instagram, messenger or their audience network) we can use these statistics from these cookies to know if these ads are driving traffic (users) to our site.
Or if you interacted with our site, you maybe presented with our Facebook ads in the future.
Potential Cookies from Soundcloud & Youtube:
Pages on this site may include embedded content from either Soundcloud or Youtube.
OUR ONLINE WEBSTORE WITH “FASTSPRING”
Our store is handled and processed through the e-commerce platform ‘FastSpring’
We use FastSpring to ensure that the purchasing of our Products are handled with the highest security, GDPR compliance, fast downloads and international tax handling. When an order is placed through our store it is placed through FastSpring as an authorised reseller.
What information does FastSpring collect when you browse our website.
- Products you’ve viewed: for example, show you products you’ve recently viewed or added to your cart through cookies
- Location, IP address and browser type: collected for purposes such as showing prices in local currencies and applying the correct tax.
When you purchase from us, you’ll be asked you to provide information including your name and email address, credit card/payment details and phone number. Fast Spring will use this information for purposes, such as, to:
- Send you information and download links about your account and purchases
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations, such as calculating taxes
FastSpring retains personal information used for shipping and billing for 2 years after your last order. FastSpring also collects payment information only for the duration of the payment. After these time periods it is deleted. Fast Spring handles this information with full GDPR compliance.
Who on our team has access to this information collected through FastSpring:
Members of our team have limited access to the information provided above through Fastspring. For example, Administrators can access:
- Order information like what was purchased, when and how it was purchased and where it should be sent, and
- Customer information like your name, email address and number.
Our team members have access to this information to help mange orders, process refunds and support you.
SECURITY & SHARING OF INFORMATION?
We Use a SSL (Secure Socket Layer) certificate provided by IONOS for our users experience. (all pages on the website are https:// not http://)
Our website has systems in place (eg. a comprehensive Firewall and Blocking system) and is also scanned on a regular basis for malware, other security purposes to make our website and your visit as safe as possible.
3rd Party services may share your information based on your site interaction through their cookies (see cookies section above) As stated above we have good faith that these 3rd party services are in compliance with GDPR and have sufficient security measures in place to protect any data they process.
YOUR RIGHTS – OPTING OUT
OPTING OUT OF COOKIES:
Analytical Cookies – We honour do not track signals and do not track, plant analytical cookies when a Do Not Track (DNT) browser mechanism is in place.
Facebook Ads & Targeting – You are able to set your ad preferences to determine the ads (including ours) displayed across your Facebook experience here: Facebook Ad Preferences
You can usually remove or reject browser cookies through the settings on your browser or device.
OPTING OUT OF EMAILS:
Email: If you are subscribed to our email newsletter, follow the unsubscribe link at the bottom of each email and we will promptly remove you from our email list.
Or alternatively you can email us (using the email below) and we can remove it for you.
1. You have the right to:
a) ask to be presented all information we have about you and correct any false information
b) be forgotten and have all information about you erased from our systems… (this could compromise our refund policy) but you still have the right of erasure.
UPDATED On the 2nd December, 2020
All Antidote Audio Preset and Sample packs sold to you on this website are 100% royalty free for personal use only! These sounds are licensed to you, not sold to you. Redistribution and packaging is strictly prohibited. Click here for our full licensing terms regarding our packs/products.
Antidote Audio LTD