Antidote Audio Troubleshooting
🔷 Issue Purchasing a Pack
- If you’re having trouble purchasing a Product, try both the Card and Paypal options (Paypal accepts both Paypal payments and Credit Cards) If both fail to work, please reach out to us using the support email below!
🔷 Where’s my Download Link.
- You can find your download link/s on our Thank You page after your purchase (for desktop) You’ll also receive an email providing your order details as well as your download links within minutes of purchase, look for the email “Antidote Audio – Download Your Files”
🔷 Can I have another download link to re-download my Purchases
- Sure, just email us at the support email below with the same email you used to purchase your pack(s) or proof of purchase and we’ll send you another download link. At the time of purchase you will have the chance to download your packs up to 15 times and the download links last 365 days
🔷 I can’t find my email with my download link?…
- Occasionally our emails annoyingly end up in your spam folder, so that’s the best place to look first for a missing email.
- Accidents happen and you may have made a slight misprint or typo making the email not arrive at the right inbox. Not to worry, if you think this has happened to your or you’d like to change where your confirmation/download email is sent to, please contact reach out to us at our support email below
🔷 Who/What is Paddle?
- Paddle.net is our payment provider, they handle all transactions safely and securely on our site. You’ll notice if you purchase anything from our site, Paddle will be the one charged on our behalf. Learn more here – https://www.paddle.com/about/why-has-paddle-charged-me
- Support email “contact@antidoteaudio.com”